Plug in what you already use.
Knolbase connects to your docs, video library, CRM, analytics, and support stack. The knowledge stays where it is. The onboarding shows up everywhere.
Knolbase reads from the stack you already run.
Content sources.
Connect the knowledge bases and video libraries you already use. Knolbase ingests them on connection and stays current as you update.
CRM and customer data.
Sync customer attributes into Knolbase to power audience segmentation, then push session outcomes back into the account record for your CS team.
Auth and provisioning.
Plug Knolbase into your identity stack. Users and roles flow in automatically, so your team manages access in one place.
Session intelligence in every tool your team lives in.
Analytics out.
Stream session events to your warehouse, BI tool, or product analytics. Build dashboards alongside the rest of your funnel data.
Support handoff.
When Knolbase escalates, the ticket lands in your support tool with full conversation context. No re-explaining, no lost work.
Custom API.
Everything in Knolbase is exposed through a clean API. Build the integration that does not exist yet, on your terms.
Frequently asked questions
Use the Knolbase API and webhooks. Any tool that can send or receive HTTP can plug into Knolbase. We can also build native integrations for enterprise customers.
Most native integrations take under 30 minutes, end to end. CRM and content source connections are usually a single OAuth click.
Yes. Session outcomes flow into CRM records, support tickets land in your helpdesk with context, and analytics events stream to your warehouse or product analytics tool.
Customer data stays in your region. Knolbase is SOC 2 aligned and does not train foundation models on customer content. Sub-processors and security details are in our trust docs.
Yes. Scope each integration to the data Knolbase actually needs. Field-level controls let you exclude sensitive attributes from session context entirely.
Pair this with the rest of Knolbase.
Your stack. Smarter onboarding. One integration away.
Book a demo and we will map Knolbase into your current setup, then show you the data flowing in both directions.